Privacy Policy

1. Introduction

At Supporting Your Way of Life ("SYWOL," "we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

Personal Information: We may collect your name, contact details, date of birth, and other information when you inquire about or use our services.Service-Related Information: Information related to your NDIS plan, health requirements, and other necessary details to provide tailored support services.Usage Information: We collect data on how you use our website to improve our services.

3. How We Use Your Information

To provide and enhance our support services.

To communicate with you about service updates or inquiries.

To process payments and manage your service account.

To comply with legal obligations and safeguard your privacy rights.

4. Disclosure of Information

We do not sell or share your personal information with third parties, except as necessary to deliver our services (e.g., collaborating with healthcare providers or government agencies) or when legally required.

5. Data Security

We implement strict security measures to protect your information. While we strive to ensure the security of your data, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies to improve your experience. Cookies collect information about how you use our website and help us improve functionality. You may adjust your browser settings to reject cookies, but this may affect site usability.

7. Access and Control Over Your Information

You may request to access, update, or delete your personal information at any time. Please contact us directly for assistance with any data-related requests.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

For questions regarding this Privacy Policy, or to exercise your rights, please contact us at [email protected]